Disclaimer

The information contained in this website is for general information purposes only. The information is provided by good matters and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of good matters. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, good matters takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Shipping

Netherlands: for orders placed before 3PM, please allow 2 business days for your package to arrive.
International shipping: all orders will leave our warehouse within 48 hours excluding weekends and holidays. Shipping takes approximately 9-12 working days. A tracking number will be emailed to the customer once the order has been shipped. Customs and duty fees are not included, and good matters does not refund shipping costs for customers that reject their packages upon arrival.

Returns

Items must be returned to our returns department within 14 days of the delivery date for a refund. Merchandise must be returned in its original condition, unworn and unwashed. Garments that are returned with signs of being worn or delivered to our returns department outside of the 14 day window will not be accepted. Items purchased on sale or items used with a promo code are final sale. good matters does not cover shipping costs of returns.

Please allow 3-5 days for the refund to be processed. Make sure your name and order number is included or insert any paperwork if available.
Please send returns to the following address:

Returns – good matters
Juliana van Stolbergstraat 6-III
1055RM Amsterdam

Should you have any questions, please feel free to ask at hello@goodmatters.com